Refund & Return Policy
Giganext Solutions Pvt. Ltd.
At Giganext Solutions Pvt. Ltd., we prioritize complete customer satisfaction. To ensure clarity regarding our policies, please carefully review the following:
Refund and Cancellation Policy:
- Giganext Solutions Pvt. Ltd. offers prepaid services, and as such, we do not allow any refunds or cancellations for amounts paid under Annual, Semi-Annual, Quarterly, or Monthly packages.
- Refunds are not permitted for any cancellations.
Disputes and Arbitration:
- Any payment-related disputes or cancellation requests due to technical issues will be handled through arbitration or case-by-case resolution.
Customer Responsibility:
- It is the customer's responsibility to verify the identity of any salesman or agent before making any payment, especially for cash transactions.
- If there is any doubt about the salesman or pricing, customers should confirm details with our Customer Care team, whose contact numbers are available on our website.
- Giganext Solutions Pvt. Ltd. will not be held responsible for service provision if payment is not received at our office.
By adhering to these policies, we aim to maintain transparency and protect both our customers and the company.